HOTEL XCARET ARTE REVIEW

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To start I just want to say how AMAZING this hotel was and I CANNOT wait to return! Also, I was not paid for this review nor was the hotel for free. We actually used credit card points for this booking.

My husband and I just finished our stay at the brand new adults-only all-inclusive Hotel Xcaret Arte. We booked the Jr Suite Ocean Front Adultos Room in Casa Artistas. Our room was number 2615.

I definitely recommend to use a travel advisor when booking this property! Seriously, there is so much that is included and so much to know about this property that a travel advisor will be super helpful to you! (And you’re supporting a small business, win-win!)

We arrived at the airport in Cancun and met with the Xcaret hotel representatives that were waiting outside the terminal for us. Transportation is included with your stay at both Xcaret Arte and Xcaret Mexico. If you book in Casa Artistas, then you receive a private transfer for your stay that is in a Mercedes mini-van. The ride was super comfy! From the moment we arrived, to the moment that we were in the van and on our way, it was probably 5 minutes. We were also offered refreshments for the journey! (It would be nice if they had some beer, but alas, they did not!) The transfer from the Cancun airport is about a 45 minute drive depending on traffic.

Upon arrival at Xcaret Arte, we were greeted by the bell boys that took our luggage. Next, we were escorted by a personal concierge that welcomed us. She took us to grab a freshly made popsicle and then showed us to our room where we were greeted by our two butlers, Roberto and Jose. Roberto and Jose welcomed us and privately checked us into our room (inside of our room). We were then given a room tour and shown where everything was and how to work everything. The amenities that were offered in our suite were great. Our luggage was delivered to our room immediately after checking in. Roberto and Jose, our butlers, were amazing throughout our stay and were so helpful with every request that we had! The very first night, they walked us to our first dinner reservation at Tah-Xido as we had just arrived and had no clue how to get around the resort. They were awesome!

Pro-tip: email the hotel to make your restaurant and park reservations 30 days before your stay! (If you are using a travel advisor, then they can do that for you!)

The first night, we had dinner at Tah-Xido. We chose to do the hibachi, but I would love to go back and try just their normal menu. The hibachi was so delicious and my husband even liked it (he doesn’t care for hibachi)! It was probably the best hibachi that I’ve had at a resort!

The next day we chose to relax at the rooftop exclusive pool that is just for guests of the Artist building. They had so many pool servers it was crazy! The bartender made me a delicious drink, a cucumber spritz, and Jazmin and Maria were amazing at constantly keeping us hydrated and fed. The Artist pool has a menu of poolside snacks that you can order. The chicken tacos were delicious and so was the guacamole!

We didn’t experience any of the parks unfortunately (they are all included in your stay with the hotel as well as transfers) because we have a newborn at home so we used this time alone to recuperate. Xcaret has 8 adventure parks that are included with your stay. The thing to know is that some of these can be reserved by emailing the concierge 30 days before your stay while others do not require a reservation. Xcaret, Xplor, and Xplor Fuego do not require a reservation while the other parks do. Also, Xcaret and Xel Ha parks have optional extras that are not included in the ticket price of admission. These optional excursions have to be booked and reserved for a specific time at the park.

RESTAURANTS

The other restaurants that we ate at were Arenal, Encanta, Kibi-Kibi, Cayuko, and Chino Poblano. (you can see my blog post here on Arenal). Arenal was seriously amazing (we ate there twicelol!). Feel free to see what we ate and my thoughts in full detail in the blog post. Arenal had just opened a week before we arrived so the service was a little slower than I would’ve like (it took us 2 hours to eat) during our first visit. Also, this restaurant was outside and there was no breeze because the wind was blocked by the lagoon. I also got eaten up by mosquitos, but the hostess had bug spray so it was all good!

Encanda and Chino Poblano are both tasting menus. They are super accommodating with food allergies and specific diets (e.g. vegetarian). Chino Poblano was my favorite as it was a Chinese Mexican fusion that melded into such amazing flavors (the mole sauce – omg yum!). Encanta was an 11 course tasting menu that was also fantastic! I couldn’t wrap my head around the fact that I was eating like this at an all-inclusive resort!

We had breakfast at Kibi-Kibi, Mercado San Juan, and Cayuko.

Kibi-Kibi is such a unique experience and exclusive to the guests that are staying in Casa Artista. The chilaquiles were so fresh and flavorful and the almond pancakes were amazing! Mercado San Juan is so beautifully decorated and has a ton of options to choose from. We loved it here! Cayuko was our least favorite. It was just a buffet by the main pool and they didn’t have a ton of breakfast options available. Also, it felt as if there were not enough servers.

Additionally, another really cool thing is that this resort has a speakeasy! They have nightly entertainment and the area is huge! It was a really fun adventure to try and find the speakeasy too.

Lastly, check out was a breeze and made super simple by our butlers! They had the bell boys come to our room and grab our luggage and then they escorted us to checkout from our building. We were then taken to the front of the hotel and placed into our private transfer for the return trip to the airport. We were so sad to leave the resort and we cannot wait to go back!

If you made it to the end of this review, congrats, haha! Check back soon for my guide to this resort!

Again, I cannot recommend enough to use a travel advisor when booking this property. As you can tell there are a ton of things to know! If you don’t have one, you can reach out to me and I would be happy to help you book. My email is lauren@thatblondetravels.com!